Frequently Asked Questions

Absolutely. We offer flexible customization options including dietary preferences (vegetarian, vegan, gluten-free), food allergies, and ingredient dislikes. You can also adjust your daily calorie target based on your goals and activity level. Our nutrition team reviews your preferences and builds a personalized meal plan that keeps you satisfied while meeting your nutritional needs.

Each meal plan includes breakfast, lunch, dinner, and snacks based on your chosen package. All meals are fresh, never frozen, and prepared using quality ingredients. Nutritional information (calories, protein, carbs, fats) is clearly labeled on each container. Our plans are designed by registered nutritionists to support sustained energy throughout your day and align with your personal health goals.

We offer flexible delivery schedules: weekly, bi-weekly, or custom intervals tailored to your needs. You can choose your preferred delivery day and adjust the frequency anytime through your account. Standard delivery covers Cluj-Napoca and surrounding areas. For orders placed by Friday, we deliver fresh meals by Tuesday of the following week, ensuring optimal freshness and quality.

Yes. We accommodate numerous dietary approaches including vegetarian, vegan, keto, Mediterranean, and high-protein diets. Whether you're looking to balance your macros, increase vegetable intake, or follow a specific nutritional framework, our nutritionists create meals that align with your chosen approach. Each meal maintains the calorie precision and macro balance you need for your goals.

All meals arrive refrigerated in insulated packaging. Meals stay fresh for up to 5 days when stored in the refrigerator at the proper temperature. Each container is clearly labeled with the preparation date and expiration date. We recommend consuming meals within this window for best taste and food safety. If you need longer storage, meals can be frozen for up to 3 months without compromising nutritional value.

Completely flexible. You can pause your subscription for a week, adjust meal quantities, or cancel at any time without penalties. There are no long-term contracts or hidden fees. Simply log into your account or contact our support team to make changes. We understand that needs change, and we want you to have control over your meal schedule.

Safety is our top priority. During signup, you'll list all allergies and intolerances. Our team carefully plans meals to avoid these ingredients entirely. We clearly mark allergen information on each container and maintain strict kitchen protocols to prevent cross-contamination. If your needs change, simply update your profile, and we'll adjust your upcoming deliveries accordingly.

We offer a consultation process where you share your health history, activity level, and goals. Our registered nutritionists then design a meal plan tailored to your specific calorie and macro targets. Before your first delivery, you'll receive a detailed breakdown of your plan including daily calorie ranges and macro ratios. Ongoing support ensures adjustments as your progress changes.

Pricing depends on your chosen plan (number of meals per week and calorie range). We offer transparent pricing with no hidden fees. Most customers find that our service reduces their overall food and time costs compared to grocery shopping and meal preparation. For specific pricing and a personalized quote, contact our team or visit our order page to build your custom plan.

Yes. Our nutritionists account for your fitness routine, job demands, and lifestyle when setting your calorie and macro targets. Athletes and highly active individuals receive higher-calorie, protein-focused plans. Those with sedentary lifestyles receive appropriately adjusted targets. You can also update your activity level anytime, and we'll recalculate your meal plan accordingly.

Getting started is simple. First, visit our order page and fill out a brief health questionnaire covering your goals, dietary preferences, and any restrictions. Our nutrition team reviews your information and creates a personalized plan. You'll receive a summary of your customized meal plan and pricing. Once approved, schedule your first delivery and enjoy fresh, balanced meals delivered right to your door in Cluj-Napoca.